Conte Forum: A to Z - Boston College Athletics

A-Z information for fans coming to Conte Forum

The following information is intended to assist fans coming to an event at Conte Forum by answering common questions with topics listed in alphabetical order. If you have further questions, please call Boston College Athletics at 617-552-GoBC.

ADA PARKING
ADA parking is issued on a first come, first served basis to individuals in possession of a state issued handicap parking placard. ADA parking is located in the Beacon Street garage, Commonwealth Avenue garage, Yawkey Athletic Center and Merkert Chemistry Building parking lots. BCPD will assist with parking ADA guests as close to Conte Forum as possible.

ADA SEATING
ADA seating is issued on a first come, first served basis. If ADA seating is required, please contact the ticket office at 617.552.3000.

AED's
There is an AED (Automated External Defibrillator) located near both the North and South entrances of Conte Forum. Please contact the event staff if medical assistance is needed.

AIR TRAVEL
The following airports provide service to the Boston area:

Logan International Airport (Boston, Mass.)
Telephone: 800.23.LOGAN
Miles to BC: 10

Manchester-Boston Regional Airport (Manchester, N.H.)
Telephone: 603.624.6556
Miles to BC: 60

T.F. Green Airport (Providence, R.I.)
Telephone: 401.737.8222
Miles to BC: 55

Hanscom Airfield (Bedford, Mass.; General aviation facility)
Telephone: 781.274.0010
Miles to BC: 20

ALCOHOL POLICY
Guests are not permitted to bring alcohol into Conte Forum. Guests will not be allowed to enter Conte Forum if they appear intoxicated. Drunk and/or disorderly behavior as well as violation of any alcohol policy will result in ejection from Conte Forum without refund and could result in the loss of season tickets.

ALCOHOL SALES
Beer and wine is sold at designated concessions locations throughout Conte Forum. Alcohol policies are as follows:

We ID all guests regardless of age. Guests with an out of state license may be asked to provide a second form of identification.
Two drink maximum per identification, per transaction.
Underage drinking is prohibited.
Guests under the age of 21 found in possession of alcohol will be turned over to BCPD.
Guests who are consuming alcohol and appear to be under the age of 21 must be prepared to show proper identification.
If proper ID cannot be provided upon request, these guests will be turned over to BCPD.
Patrons who are seen supplying alcohol to underage guest will be turned over to BCPD for ejection from the event and/or disciplinary action.
Patrons may be refused purchase at the discretion of stadium/event staff.
No refunds will be offered for confiscated beverages.
Alcoholic beverages may not be taken into or removed from the stadium for any reason.
Loyalty cards and/or Eagle Bucks may not be used on alcohol purchases.

ALUMNI STADIUM
Alumni Stadium is the home of the Boston College football team, and is adjacent to Conte Forum. Alumni Stadium is closed during home events in Conte Forum.

ANIMALS/PETS
All animals and/or pets are prohibited in Conte Forum with the exception of service animals assisting those with disabilities. We ask that all service animals be wearing their vest upon entry into the facilities.

ATM's
ATM's can be found on campus at Walsh Hall, 21 Campanella Way, and Corcoran Commons. Please note that Boston College concessions stands do accept debit and credit cards including Visa, MasterCard, American Express, Discover, Diners Club and BC Student ID cards for payment. There are no ATM's inside Conte Forum

AUTO RENTALS
Alamo: 800-462-5266
Avis: 800-331-1212
Budget: 800-527-0700
Enterprise: 800-261-7331
Hertz: 800-654-3131
National: 800-227-7368

BAGS AND BAG SEARCHES
To expedite your entrance into the facility, we recommend not bringing bags into Conte Forum. Student Gold Pass holders are not permitted to bring any bags into Conte Forum. General guests may bring bags into the stadium but all bags will searched for prohibited items by stadium officials. The only approved bags that will be allowed into the stadium include a small clutch bag, wristlet or handheld wallet (does not exceed 8"x5"x2"), a gallon-sized CLEAR plastic zip bag (does not exceed 11"x11"), and a CLEAR plastic bag (does not exceed 12"x12"x6"). All other bags are prohibited.

Please find additional details regarding the Boston College Event Bag Policy here.

BALDWIN
Baldwin is the official mascot of Boston College.

BANNERS, SIGNS & FLAGS
Banners, signs and flags are not permitted in Conte Forum. Signage may not be hung or attached anywhere inside or outside of the facility and may not obstruct the view of guests.

BCPD (Boston College Police Department)
Many officers are present on game day to ensure the safety and security of the athletes, coaches and guests. The main BCPD station is located at 21 Campanella Way.

BOOKSTORE
The Boston College bookstore has merchandise stands located at Gate B and Gate C of Conte Forum. Other options include the main Bookstore located at McElroy Commons and at 21 Campanella Way.

CAMERA POLICY
Still cameras that do not obstruct views of the playing surface of neighboring guests are permitted. Cameras that have lenses larger than 4 inches or those with detachable lenses are not permitted in Conte Forum.

CAMPUS SHUTTLE
The Boston College Shuttle stop is located on the north side of Conte Forum adjacent to Gate D of Alumni Stadium. Please click here for a list of BC Shuttle schedules.

COLORS
The official colors of Boston College are maroon and gold.

CONCESSIONS
Concession stands and carts are located throughout Conte Forum. All permanent and most portable stands accept debit and credit cards including Visa, MasterCard, American Express, Discover, Diners Club and BC Student ID cards for payment.

CONTE FORUM
Conte Forum is the home of the Boston College Men's and Women's Basketball, Men's and Women's Ice Hockey and Women's Volleyball teams. Conte Forum seats 8,606 for basketball and 7,884 for ice hockey.

CORPORATE HOSPITALITY
For information on hosting an event, please contact Marketing at 617-552-3005.

CREDIT CARDS
All permanent and most portable Alumni Stadium and Conte Forum concession and merchandise stand locations accept debit and credit cards including Visa, MasterCard, American Express, Discover, Diners Club and Boston College Student ID cards for payment. Please note that loyalty cards and/or Eagle Bucks may not be used on alcohol purchases.

DIRECTIONS | Full directions to Boston College's athletic facilities
The GPS address of Conte Forum is 2601 Beacon St, Chestnut Hill, MA 02467.

DOUG FLUTIE STATUE
The Doug Flutie Statue is located outside on the north side of Conte Forum adjacent to Gate D of Alumni Stadium.

EAGLES IN THE PROS
Eagles in the Pros are displays honoring former Boston College student-athletes that have played or are currently playing at the professional level of their respective sports. The Men's Ice Hockey display is located at the Southeast corner of the concourse. The Men's and Women's Basketball display is located at the Northeast corner of the concourse.

ELEVATORS
Elevators are located near both the North and South entrances. The elevators provide service to the concourse levels of Conte Forum, 3rd Floor Suite Ticket Holders, and the 4th floor Press Box (some stairs required for entry into the press box). The elevators do not provide service to the upper decks of the arena.

EMERGENCY EVACUATION
In the event that the Boston College Athletic Department determines that it is necessary to evacuate the arena, an announcement will be made by the Public Address Announcer advising fans of the need to leave the arena. Upon hearing this announcement, fans are advised to exit the arena in a calm and orderly fashion. Fans are encouraged to exit the arena via the gate printed on their ticket. The gate printed on the ticket is the closest exit to that corresponding seat location. Staff members have been trained in emergency preparedness and evacuation and will assist fans as needed.

EVENT STAFF, USHERS, & TICKET TAKERS
Event Staff may be recognized by their brightly colored jackets labeled "Event Staff." Please notify the nearest event staff member if you have any questions or concerns throughout your visit. TeamOps is the event staffing company utilized by Boston College, and is the same company that staffs events at Gillette Stadium, including New England Patriots and New England Revolution matches. | TeamOps website

FAN BEHAVIOR
Proper behavior is expected from all of our guests. Foul/abusive language and/or rowdy behavior will not be tolerated and will be cause for ejection and/or arrest. Violators may also have their season tickets revoked. Notify the nearest Event Staff or security representative immediately if actions of this type occur near you.

"We are BC" is a campus wide initiative aimed at enhancing the atmosphere at BC for students, alumni, visitors, student-athletes and guests. Through the four tenets of the campaign - Pride, Passion, Respect, and Responsibility - campus leaders are hoping to promote a fun, safe, and respectful environment for all of Boston College.

Guests of Boston College are expected to:

Sit in assigned seats to avoid inconveniencing other guests.
Keep aisles clear at all times.
Be prepared to show your ticket stub each time you enter your assigned seating section.
Refrain from entering the playing surface, throwing objects, or any other actions that may prove hazardous.
Offenders will be ejected and are subject to arrest and prosecution.

FIRST AID
The Conte Forum First Aid room is located behind Section O on the Conte Forum concourse. Please notify a member of the event staff if you need immediate assistance. The First Aid room is staffed by BCPD EMT's and Boston College's Eagle EMS.

FLYNN FUND
The Flynn Fund provides our student-athletes and coaches with the resources that are necessary to compete at the highest level of college athletics. Donations may be designated to any one of Boston College's 31 varsity programs, or you may choose to make an unrestricted gift to the Flynn Fund which gives the Director of Athletics flexibility to use the funds where they are needed the most. Gifts to Boston College earmarked for athletics qualify donors for membership in the Boston College giving societies. Your annual investment helps fund scholarships, recruiting, facility upgrades, and operating costs. All annual gifts to Athletics are tax deductible to the extent of the law. Boston College's fiscal year runs from June 1 to May 31. To make a gift or for more information on the Flynn Fund please call 617-552- 0772 or visit the Flynn Fund website.

FOOD & BEVERAGE
No outside food and/or beverages are permitted inside of Conte Forum. Concession stands and carts are located throughout Conte Forum. All permanent and most portable stands accept debit and credit cards including Visa, MasterCard, American Express, Discover, Diners Club and BC Student ID cards for payment.

GAME TIMES
Please visit www.bceagles.com for game day information including game time updates.

GATE OPENINGS
The following are the gate opening times.

Men's Basketball
- Gates open 90 minutes prior to tip-off for premium guests which include suite holders, students and BC Hoop Club members.
- Gates open 60 minutes prior to tip-off for the general public.
Women's Basketball
- Gates open 60 minutes prior to tip-off for all ticket holders.
Men's Ice Hockey
- Gates open 90 minutes prior to puck-drop for premium guests which include suite holders, students and Pike's Peak members.
- Gates open 60 minutes prior to puck-drop for the general public.

GOLD PASS
All students have the option to purchase the Gold Pass which grants students access into home games by swiping their BCID. A student's BCID will serve as the ticket. Access to all events will be on a first-come, first-serve basis until allotted student seating is filled. For select games where demand is expected to exceed supply, BC Athletics will implement a ticket pick-up procedure. Please note that purchasing the Gold Pass does not guarantee a student access to the games. It simply provides the opportunity to access games. It is up to the student to make sure they arrive early enough to get into the game.

HALL OF FAME
The Hall of Fame Wall is located on the west side concourse of Conte Forum. The Boston College Hall of Fame was founded by the Varsity Club in 1970 and has inducted over 400 of the finest student-athletes ever to wear the Maroon and Gold.

HOTELS
Holiday Inn Brookline: 1200 Beacon St., Brookline, Mass.; 617-277-1200
Newton Marriott Hotel: 2345 Commonwealth Ave., Newton, Mass.; 617-969-1000
Crowne Plaza Hotel: 320 Washington Street, Newton, Mass.; 617-630-2923
Sheraton Needham Hotel: 100 Cabot St., Needham, Mass; 781-444-1110
AC Hotel Boston Cleveland Circle: 395 Chestnut Hill Ave., Boston, Mass.; 857-636-8751

LOST & FOUND
Lost and found items will be turned into the Boston College Police Department. Please contact the police department at 617-552-4440. The police department is located in Maloney Hall (21 Campanella Way).

LUXURY SUITES
Luxury boxes are available on the east side of Conte Forum. Please contact the Flynn Fund for more information at 617-552-0772.

MBTA (The T)
The MBTA is the easiest and most convenient way for visiting fans to access Boston College. Boston College can be reached by a variety of MBTA stations. The Green Line B, C, and D trains all have stops within walking distance toAlumni Stadium and Conte Forum. The Riverside Station (Exit 22 off Rt. 128/I95) provides ample parking and easy access from the Metro West Region via the Green line's D train. For more information on the T, please visit mbta.com or call 617-222-3200.

MBTA Distances from BC

Green Line, B Line - Boston College Station: 4 minute walk
Green Line, C Line - Cleveland Circle Station: 15 minute walk
Green Line, D Line - Reservoir Station: 15 minute walk
Green Line, D Line - Chestnut Hill Station: 8 minute walk

MEDIA
Media Will Call is located on the first floor at the south entrance of Conte Forum for men's/women's basketball and men's hockey. Only credentialed personnel will be allowed into the media areas. Bags of these guests will be searched and tagged upon entry. Media parking is located in the Beacon St. Garage. Please contact Athletic Communications at 617-552-3004 to request a credential and to be added to the media parking list or to receive a season-long media parking pass.

MEDIA SUITE
The Conte Forum Media Suite is located on the first level of the north side of Conte Forum. The Media Suite offers a working area for media with data and telephone ports and also has an adjacent area for press conferences. Media dining is available beginning two (2) hours prior to the start of the game for men's/women's basketball and men's ice hockey.

MERCHANDISE
The Boston College bookstore has merchandise stands located throughout Conte Forum. Other options include the main Bookstore located at McElroy Commons and at 21 Campanella Way.

PARKING
Please click here for Conte Forum event parking information.

PEP BAND
The Boston College pep band performs pre-game, throughout selected home game, and concludes with a post-game performance and playing of the Alma Mater.

PIKE'S PEAK HOCKEY CLUB
Pike's Peak is the official support organization of the Boston College men's ice hockey team. Pike's Peak was formed by members of the 1949 National Championship team to promote and support the BC hockey team. Pike's Peak functions are held in the Shea Room which is located on the South side of Conte Forum on the third floor. Please contact the men's ice hockey office at 617.552.3028 for information about joining Pike's Peak Hockey Club.

PROHIBITED ACTIONS & ITEMS
To ensure that all fans have a safe and enjoyable visit to Conte Forum for all Boston College events, the following actions are prohibited:

Smoking
Throwing or kicking objects in seating areas or on field.
Disorderly conduct (including use of profanity)
Standing or sitting in aisle ways, ramps and walkways

To ensure that all fans have a safe and enjoyable visit to Conte Forum for all Boston College events, the following items are prohibited:

Bags: backpacks, binocular cases, camera bags, computer bags/briefcases, coolers, fanny packs, large purses/bags, and luggage.
Artificial noise makers
Audio or video recording equipment
Cameras with lenses larger than 4" or with detachable lenses
Banners, Signs and Flags
Beach balls
Coolers (unless containing medical supplies)
Drones and Go-Pros
Fireworks or any Explosive
Folding Chairs
Food and Beverage
Go-Pro Cameras
Heated Clothing and/or blankets
Helium Balloons
Laser Pointers
Pets (except for documented service animals)
Promotional Items with commercial identification not approved by the BC Athletics Department
Selfie Sticks
Use of Umbrellas
Weapons of any description

PLEASE NOTE: Other items that, in the judgment of the arena staff, pose a safety hazard or diminish the enjoyment of an event by other patrons shall be prohibited.

Prohibited items will not be accepted for safekeeping by Conte Forum event staff. Fans are reminded to please leave all such items secured in their vehicles. Individuals with possession of a prohibited item(s) may be denied admission to Conte Forum. When a prohibited item is discovered after a patron enters the facility, the item shall be confiscated and disposed of and the patron may be ejected from the facility, shall be denied re-entry and the ticket price will not be refunded.

PUBLIC ADDRESS SYSTEM
The public address system is intended for spectator's information concerning the game.

RADIO

Boston College men's basketball games are broadcast on ESPN on WEEI 850 AM.
Boston College women's basketball games are broadcast on WVBC AM.
Boston College men's hockey games are broadcast on ESPN on WEEI 850 AM.

RE-ENTRY INTO STADIUM
Re-entry is NOT permitted into Conte Forum.

RESTROOMS
Restrooms are located throughout Conte Forum. The restrooms offer baby changing stations and are fully ADA accessible. Companion restrooms are located on the 5th floor of Conte Forum. Please see a member of the Event Staff for assistance.

SEATING CHART

SMOKING
Smoking is prohibited in and around Conte Forum.

SUPER HOOPER CLUB
The Super Hooper Club is the kids' club organization supporting the Boston College women's basketball team. Membership includes a credential which serves as a season ticket to all home games, a second credential for a guest, the opportunity to be a ball kid at a home game plus more! Please contact the women's basketball office at 617-552-4530 for information about joining the Super Hooper Club.

TAILGATING POLICY
Tailgating is prohibited on the Boston College campus for Conte Forum events.

TAXIS
Guests should instruct taxis to enter through St. Ignatius Gate and pick up in front of Gate C.

Newton Taxi: 617-244-6600
Red Cab: 617-734-5000
Veteran's Taxi: 617-527-0300
Yellow Cab: 617-625-5000

For your convenience taxi stands are located eastbound on Commonwealth Ave. outside of St. Thomas More Hall and westbound on Commonwealth Ave. across from St. Ignatius Church.

TICKETS
All guests over three (3) years of age must have a ticket for admittance to the game.

Ticket Office Hours
Tickets may be purchased Monday through Friday from 9 a.m. to 5 p.m. at the Ticket Office, located inside of Conte Forum at Gate B.

Game Day Hours
All Ticket Office windows open two (2) hours prior to game time. If available, tickets can be purchased at the Ticket Office.

Student Tickets
Student Gold Passes are valid ONLY for Boston College students with a valid student ID card. Students must enter the through Gate B of Conte Forum for men's basketball and men's ice hockey events.

Lost, Stolen, Misplaced Tickets
Lost, stolen, or misplaced tickets will not be replaced.

Online Ticket Sales | Buy Tickets
The BC ticket website is available 24 hours a day, seven days a week and allows you to:

Purchase Tickets: Buy tickets directly from the Boston College Athletic Department when available.
Renew Tickets: Renew your season tickets online in a matter of minutes.
Ticket Marketplace: Buy and sell unused tickets from Boston College season ticket holders.
Ticket Transfer: Transfer unused tickets to family and friends.
Ticket Donate: Donate unused tickets to Boston College and help support local community members by providing them an opportunity to attend a BC football game.

Re-Entry
Re-entry is NOT permitted into Conte Forum.

Will Call Locations

Public: Ticket Office, inside of Conte Forum at Gate B.
BC and Visiting Team Player Guests: Enter Gate B and proceed up the stairs to the left.
Media: At the red awning entrance to the right of Gate B

TROPHY CASES
The trophy cases are located on the east side concourse of Conte Forum. The football trophies, including Doug Flutie's Heisman Trophy, are located in the Hajjar Family Football Museum at the Yawkey Athletic Center. Hours of operation of the Hajjar Family Football Museum are Monday through Friday 8:30 a.m. to 5 p.m. On home football game weekends the hours are Fridays 9 a.m. to 7 p.m.; Saturdays three hours before kickoff until 30 minutes before kickoff and Sundays from 12 to 5 p.m.

VEHICLE RESTRICTIONS
RVs, campers, or limousines are NOT allowed on campus. Parking garages have height restrictions:

Commonwealth Ave. Garage : 6-foot clearance
Beacon St. Garage: 7-foot clearance